Sunrise Bridge Travel is a tour operator, not a travel agency. We do not handle flight or hotel bookings and payments, we can only make recommendations and referrals. If you wish us to handle all your travel arrangements, we will do so through one of our partner travel agencies and we will refer any questions or issues regarding services outside our portfolio to them. You are also entirely free to make your flight and hotel bookings directly or through any travel agency of your choice.
Our tour fees usually include transportation to/from the designated starting point of the tour and all destinations to be visited, lunch and/or dinner, and admission fees, plus our services as your private travel planners, tour guides, and photography instructors or as photographers depending on your chosen tours. Detailed inclusions are listed at the bottom of every tour page.
We require a reservation fee equal to 50% of your total tour fees or USD200.00 (per person), whichever is lesser, upon booking.
The balance is payable 30 days before the start of the tour period (that is, the date listed as the first available date for tours in the season). For example, the balance for tours booked for the November 14-December 9 season is due on or before October 14.
We can take payments through direct bank deposit, wire transfer or Paypal; in either case please email your proof of payment to firstname.lastname@example.org.
If for any reason we must cancel the tour, we will refund you 100% of the tour fees.
If you cancel up to 30 days before the start of the tour season for which you booked, we will retain your non-refundable reservation fee and refund the balance, less any cancellation charges incurred over and above the retained reservation fee, and any transaction fees incurred in transferring the money to you.
We cannot offer any refund for cancellations made 30 days or less before the start of the tour season.